← Back to Bridge

Terms of Service

Last updated: 28 May 2026

1. Acceptance of Terms

By downloading, accessing, or using the Bridge application ("Bridge", "we", "us", or "our"), you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you must not use the app.

You must be at least 18 years old to use Bridge. If you are using Bridge on behalf of a business or venue, you confirm that you have the authority to bind that entity to these Terms.

2. Description of the Service

Bridge provides a platform that connects live music artists with venues to arrange performances.

Bridge acts solely as an intermediary platform and is not a party to any agreements entered into between users. Any booking or arrangement made through Bridge is solely between the artist and the venue.

3. Apple App Store Disclaimer

If you downloaded Bridge from the Apple App Store:

  • These Terms are between you and Bridge, not with Apple
  • Apple is not responsible for the app or its content
  • Apple has no obligation to provide maintenance or support services
  • To the maximum extent permitted by law, Apple will have no liability for any claims relating to the app
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them

4. Use of the Service

You agree to use Bridge only for lawful purposes and in a way that does not:

  • Violate any laws or regulations
  • Infringe the rights of others
  • Harass, abuse, or harm other users
  • Provide false or misleading information
  • Attempt to bypass the platform, including taking bookings off-platform to avoid applicable fees

We reserve the right to investigate and take action against violations.

5. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activity under your account

You must notify us immediately of unauthorised use.

We may suspend or terminate accounts that:

  • Provide false information
  • Engage in fraud
  • Repeatedly cancel or fail to honour bookings
  • Violate these Terms

6. Bookings, Payments & Fees

Bridge facilitates bookings and may process payments between users.

  • Bridge is not responsible for the fulfilment, quality, or legality of any booking
  • All agreements are between users
  • Fees or commissions may apply and will be disclosed within the app

Payments may be processed via third-party providers. By using Bridge, you agree to their terms.

Bridge reserves the right to withhold or delay payments in cases of disputes or suspected fraud.

Important: Bridge does not use Apple's in-app purchase system for transactions between artists and venues, as these are real-world services.

7. Cancellations & No-Shows

Users are responsible for managing cancellations.

  • Users should honour all confirmed bookings
  • Cancellations or no-shows may result in penalties, reduced visibility, or account suspension
  • Refunds (if applicable) are subject to Bridge policies and payment provider rules

Bridge may assist in resolving issues but is not obligated to do so.

8. Disputes Between Users

Disputes between artists and venues are the responsibility of those users.

Bridge may:

  • Review disputes
  • Request evidence
  • Temporarily hold payments

Bridge does not guarantee outcomes and is not liable for disputes between users.

9. Content & User-Generated Content

You retain ownership of content you upload.

By uploading content, you grant Bridge a non-exclusive, worldwide, royalty-free licence to use, display, and promote that content within the app and for marketing.

You agree not to upload content that:

  • Is unlawful, harmful, or abusive
  • Infringes intellectual property rights
  • Is misleading or fraudulent

Bridge reserves the right to remove content and suspend accounts that violate these rules.

10. Privacy

Your use of Bridge is also governed by our Privacy Policy.

11. Termination

We may suspend or terminate access if:

  • You breach these Terms
  • Your behaviour harms users or the platform

You may stop using the app at any time.

12. Limitation of Liability

Bridge is provided on an "as is" basis.

To the fullest extent permitted by law, Bridge is not liable for:

  • Indirect or consequential losses
  • Loss of profits, data, or business opportunities
  • Issues arising from bookings or disputes between users

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under applicable law

13. Force Majeure

Bridge is not responsible for delays or failures caused by events outside our reasonable control.

14. Changes to Terms

We may update these Terms from time to time. Continued use of Bridge constitutes acceptance of any changes.

15. Governing Law

These Terms are governed by the laws of England and Wales.

16. Entire Agreement

These Terms constitute the entire agreement between you and Bridge.

17. Contact

If you have questions, contact: hello@bridge-app.co.uk